Small business owners are often looking for ways to increase their profit margins. What they often overlook is the business’ most important assets – the employees. No matter how much work we generate, it won’t matter if your employees feel disengaged and are not happy. Poor work attitudes, lack of motivation and low staff morale will result in poor business performance.
As we grow our business, it is necessary to retain and attract the best people. How can we inspire our people to do more and keep them aligned with our brand promise? Motivating people is not all about paying your staff more. There are simple yet effective ways to keep your employees happy and create an atmosphere in your workplace where your people feel privileged to work.
TRUST YOUR PEOPLE.
Every individual possesses unique strengths which the organisation can benefit from if given the chance. Set and communicate clear targets to your team and allow them to devise their own game plan. As the business owner we always want to be on top of things, but micromanaging your business is counter-productive, so give your people more scope to make decisions and to use their initiative. Set aside time for your people to improve their skills and aptitude. You will soon realise that empowering your people will give them an opportunity to shine and show what they are capable of. The added bonus is that it also creates a business that is not totally reliant on you as the owner.
TREAT YOUR EMPLOYEES WELL.
Recognise that each of your staff has their individual needs. Be considerate and treat everyone fairly. Your people will enjoy having a good relationship with their boss and you will reap the benefits of having happier, more enthusiastic staff.
GO THE EXTRA MILE.
Employees need to know they are an important part of your business and they are valued and respected. If you want your employees to show loyalty and respect you need to demonstrate these characteristics also. Be proactive and make an effort to understand their roles in the business, don’t just sit in the board room and direct from a distance. Take an interest in their lives outside work and take the time to talk over any concerns they are having at work or at home. Building a rapport with your staff can take time, but it can lead to better communication throughout your whole organisation. Setting aside time to connect with your people creates a feeling that they are not just working for you, but they are working with you.
Year-end bonuses and free car services are benefits we can offer to encourage our people and keep them inspired. However, they are often more motivated by just feeling like they are a valued member of your team and have input into decision making. Having happy, contented and enthusiastic people working with you can lead to some amazing outcomes for your business.