Project Background
We Get Staffed (WGS) is a nurse staffing agency that provides highly qualified nursing personnel to LTC, SNF, and ALF facilities in Maine, USA. It takes pride in being the first nurse staffing agency in Maine to achieve certification from The Joint Commission. The agency is committed to becoming the preferred choice for local healthcare facilities seeking staffing solutions.
The WGS ecosystem has grown organically, and they are seeking to establish a structured framework to create a process-dependent organisation that enables their team to work efficiently and achieve desired outcomes. There is also an opportunity for expansion, necessitating the hiring and training of additional team members to meet the growing demands. They also utilise various platforms for different purposes and aim to design and comprehensively document their business systems to establish a unified source of truth for the WGS team.
Recognising the need for structured systems to prevent future inefficiencies and to facilitate the training of new team members for continuous growth, the Founder realised the importance of implementing these changes.
By collaborating with the Momentum Systems team, WGS has achieved the needed consistency required to yield optimal results. The organisation now benefits from a systematic approach, placing a significant focus on the recruitment and onboarding of new clinicians.
Chief Operating Officer, We Get Staffed LLC
The Results
The Momentum Systems team has played a pivotal role in providing the business with clarity on the next steps towards optimising its operations. The results from the systems documentation project have significantly enhanced the efficiency of the onboarding workflow. As a result, the business can now train and onboard new clinicians more effectively and enhance their onboarding experience for a smoother transition.
Here are the key results the Momentum Systems team helped them to achieve:
- Streamlined onboarding and management of new employees, resulting in a more efficient and effective onboarding experience.
- Improved shift scheduling for clinicians minimising scheduling conflicts, reducing administrative burdens, and ensuring optimal coverage, ultimately enhancing the quality of patient care.
- Fostered a systems-oriented business culture, promoting structured and organised practices throughout the organization.
- Successfully implemented a straightforward process with user-friendly instructions for new employees and staff members to follow, simplifying their tasks and reducing the learning curve.
